Terms and conditions

Preamble

The site is the property of SAS RTW CORP (Ride The World - Beyond The Limits) in its entirety, as well as all rights related thereto. Reproduction in whole or in part is systematically subject to the authorization of the owner. However, links of the type "hypertext" to the site are allowed without specific requests.

• Satisfied or refunded for 7 days: for any purchase of product via our website, you have a 7-day withdrawal period. From the delivery of your order, you can return the product to us, the forwarding costs remaining your responsibility.

• Delivery time: 72 hours after receipt of your payment and receipt by e-mail.

• We promise to give you a new deadline within 48 hours in case of out of stock or to refund you.

• Implementation of the warranty and after-sales service

• Any disputes that may arise between the parties will be submitted to the competent Courts of Lyon in the event that no amicable agreement can be reached.

• In accordance with the Law of January 6, 1978, you have the right to access and modify your information with the management of SAS RTW CORP (Ride The World - Beyond The Limits)

 

1. Acceptance of conditions

The customer acknowledges having read, at the time of placing the order, the special conditions of sale stated on this screen and expressly states to accept them without reservation. These general conditions of sale govern the contractual relationship between SAS RTW CORP (Ride The World - Beyond The Limits) and its client, both parties accepting them without reservation. These general conditions of sale will prevail over all other conditions appearing in any other document, except preliminary, express and written exemption.

2. Products

The photographs illustrating the products do not enter the contractual field. If errors are introduced, in any case, the responsibility of SAS RTW CORP (Ride The World - Beyond The Limits) can not be committed. The majority of the products offered to its customers by the RTW SAS CORP (Ride The World - Beyond The Limits) are available only on the website www.ridetheworld.co and at our distribution partners, whose list can be requested by writing to us at contact @ ridetheworld.co.

3. Order

Automatic registration systems are considered as proof of the nature, content and date of the order. The RTW SAS CORP (Ride The World - Beyond The Limits) confirms the acceptance of the order to the customer to the email address that it has communicated. The sale will be concluded only after the confirmation of the order. SAS RTW CORP (Ride The World - Beyond The Limits) reserves the right to cancel any order from a customer with whom there is a dispute over the payment of a previous order. The information given by the buyer, when placing an order commit it: in case of error in the wording of the recipient's contact information or absence of mandatory information listed above, the seller can not be held responsible of the impossibility in which it could be to deliver the product.

4. Delivery

After confirmation of order, the SAS RTW CORP (Ride The World - Beyond The Limits) undertakes to deliver to its carrier, all the references ordered by the buyer and this within a usual period of 48 hours worked. The carrier is contracted by SAS RTW CORP (Ride The World - Beyond The Limits) to deliver the order to the buyer's address provided by RTW SAS CORP (Ride The World - Beyond The Limits). In the case of transportation in a system called cash on delivery, the customer agrees to pay the carrier or his representative the full amount indicated in the order confirmation. In addition for deliveries outside mainland France, the customer agrees to pay all taxes due on the importation of products (customs duty, value added tax, and all other taxes due under the laws of the country receipt of the order) and to provide SAS RTW CORP with any additional information that may be requested. All orders placed with SAS RTW CORP (Ride The World - Beyond The Limits) are intended for the personal use of the customers, the customers or the recipients of the products are prohibited any partial or total resale of the products. SAS RTW CORP (Ride The World - Beyond The Limits) disclaims any legal liability if the payment of taxes was not made by the customer. Delivery will be made by La Poste Colissimo followed, or in Chronopost or TNT or letter followed or by carrier with a capital gain minimum of 30 € / shipmentin these last two cases of transport of the customer in Metropolitan France. Delivery is made in the time slot provided with the customer by the direct delivery of the product to the intended recipient, or in case of absence, to another person authorized by the customer. Possible delays do not entitle the buyer to claim damages. Deliveries in the countries of the EEC are made by post in Colissimo followed Europe or TNT according to the choice of the customer, for deliveries outside the EEC deliveries are made by international postal services or TNT according to the choice of the customer. In case of apparent defects, the buyer has the right of return under the conditions provided in this document. Are considered as force majeure releasing the seller from his obligation to deliver, war, riot, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk of the recipient. Always check your parcel on arrival. You must immediately check the status of your order to make any reservations on the carrier's delivery note in case of missing or damaged. For reasons of availability, an order can be delivered in several times to the customer. The customer only pays for one delivery. If the customer wants 2 places of delivery, he places 2 orders, with related delivery costs.

5. Retraction

You have 7 days (from receipt of the articles) to make an opinion. In case of exchange or refund, return the item (s) nine (s) in its (their) packaging (s) of origin, intact, with all the accessories, instructions and documentation to the following address: Ride The World - 2B Embroidery - 41 avenue de la porte du grand lyon - 01700 NEYRONEIn case of exercise of the right of withdrawal, the RTW SAS CORP (Ride The World - Beyond The Limits) is bound to refund sums paid if the customer desires, with the exception of the return transport costs which remain the responsibility of the customer. The refund is due within a maximum of 15 days.

6. Price

The price is expressed in euros. The price indicated on the product sheets does not include transport. The price indicated in the confirmation of order is the definitive price, expressed all taxes included and including the VAT for France and the countries of the EEC. This price includes the price of the products, the costs of handling, packaging and conservation of the products, transportation and commissioning costs.

7. Payment

The price charged to the customer is the price indicated on the confirmation of order sent by the company RTW EVENT (Ride The World - Behond The Limits). The price of the products is payable in cash on the day of the actual order. Payment is made by credit card bearing the initials CB. Online Bank Banque Populaire allows you to pay via a bank server in a secure environment. 3DSecureYour credit card number is sent to the bank's servers, your payment is made directly to a bank in a secure environment without going through the shop's server, which is all the more important as your numbers are known only to our banking partner (Banque Populaire). The order validated by the customer will be considered effective only when the bank payment centers concerned have given their agreement. In case of refusal of said centers, the order will be automatically canceled and the customer notified by email. Moreover, the company RTW EVENT reserves the right to refuse any order from a customer with whom there is a dispute.

 

8. Litigation

This contract is subject to French law. SAS RTW CORP (Ride The World - Beyond The Limits) can not be held liable for damages of any kind, whether tangible or intangible, which could result from a malfunction or misuse of the products marketed. The same is true for any modifications of the products resulting from the manufacturers. The liability of SAS RTW CORP (Ride The World - Beyond The Limits) will, in any case, be limited to the amount of the order and can not be blamed for simple errors or omissions that could have subsisted despite all precautions taken in the presentation of products. In case of difficulties in the application of this contract, the buyer has the possibility, before any action in court, to seek an amicable solution including with the help:

• a professional association of the branch,

• a consumer association or

• any other advice of his choice.

 

It is recalled that the search for an amicable solution does not interrupt the "short delay" of the legal guarantee, northe duration of the contractual guarantee. It is recalled that as a general rule and subject to the discretion of the Courts, compliance with the provisions of this contract relating to the contractual guarantee assumes that the buyer honors its financial commitments to the seller. The complaints or disputes will always be received with attentive benevolence, the good faith being always presumed in the one who takes the trouble to expose his situations. In case of dispute, the customer will first contact the company to obtain an amicable solution. Otherwise, the Commercial Court of Lyon is the only competent, regardless of the place of delivery and method of payment accepted.

9. Warranty

In any case, SAS RTW CORP (Ride The World - Beyond The Limits) can not be held responsible for non-compliance with the regulations and laws in force in the country of reception, the responsibility of SAS RTW CORP (Ride The World - Beyond The Limits) is systematically limited to the value of the product involved, value at its date of sale and without recourse to the brand or the company producing the product. In any case, the customer benefits from the legal guarantee of eviction and hidden defects (Art.1625 and following of the Civil Code). Provided that the buyer proves the hidden defect, the seller must legally repair all the consequences (art.1641 and following of the Civil Code); if the buyer goes to court, he must do so in a "short time" from the discovery of the hidden defect (art.1648 of the Civil Code). You can contact customer service: 5 days out of 7 (from Monday afternoon to 14h to Friday evening 19h included) or by email to contact@ridetheworld.co (answer within 72 hours)

10. Legal information

The information of the personal information collected for the purposes of the distance selling is obligatory, this information being essential for the treatment and the routing of the orders, the establishment of the invoices and guarantee contracts. The lack of information leads to the non-validation of the order. In accordance with the law "Informatique et Libertés", the processing of personal information relating to customers has been declared to the Commission Nationale Informatique et Libertés (CNIL). The customer has (Article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise with the company contact@addicted.fr . In addition, RTW SAS CORP (Ride The World - Beyond The Limits) undertakes not to communicate, free of charge or in return, the details of its customers to a third party.